Outbound Link Summary:
8 years ago
p3k dots

Allegory on the electorate.

“Passengers were complaining about the inordinately long time they had to wait to pick up their bags. The airport decided to look more closely at the baggage collection process. They found that passengers typically got off an airplane, walked for about a minute from the gate to the baggage claim carousels, then waited about seven minutes for their bags. That is, most of their time was standing around and waiting. So the airport changed the location of baggage claim so that it was further from the arrival gates, which meant that passengers were now walking for seven minutes and waiting for only one. The complaints stopped.”

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